Ara: Thank you for calling, this is Ara. How can I help you today?

Arlene: Hi, I’m looking to schedule a six-month cleaning. I’d be a new patient.

Ara: Of course, I can help with that. Just to let you know, a six-month visit includes a dental exam with the doctor and a teeth cleaning, also called prophylaxis. Does that sound okay?

Arlene: Yes, that’s perfect.

Ara: Great. May I get your full name, please?

Arlene: Arlene McCoy.

Ara: Thank you, Arlene. And a good phone number for you?

Arlene: Yes, it’s 498-054-3234.

Ara: Got it.

Ara: What days and times usually work best for you?

Arlene: Mondays are best, usually in the afternoon.

Ara: Let me check availability… I have Monday, December 15th at 3:45 PM available. Would that work?

Arlene: Yes, that works for me.

Ara: Perfect, I’ll get you scheduled for that time.

Ara: Since you’re a new patient, we’ll send you the new patient paperwork and arrival instructions via text. Please try to arrive about 15 minutes early if possible.

Arlene: Okay, sounds good.

Ara: Do you have any dental insurance you’ll be using?

Arlene: I’ll bring it with me to the appointment.

Ara: That’s totally fine.

Ara: You’re all set for Monday, December 15th at 3:45 PM for your exam and cleaning. Is there anything else I can help you with today?

Arlene: No, that’s everything. Thank you.

Ara: You’re welcome! We’ll see you then. Have a great day.